Below is a small selection of our regular customers. We pride ourselves on offering an exceptional service which justifies why some of the most well known companies prefer to utilise and rely on our vast range of gym service and support

Caerphilly Borough Council    DVLA    Ford Bridgend    Celtic Manor Resort    National Health Service

Our Gym Engineers are directly employed and Qualified to Degree level in Mechanical and Electronic Engineering and between them combine over 61 Years of Gym Repair Knowledge and Specialist Skill set. Most of our commercial gym equipment Service and Repair is carried out on-site, although many of our customers like the Douglas Oil Platform in the North Sea prefer to deliver their fitness gym equipment machines directly to our engineering workshop in Bridgend, South Wales for strip down and refurbish service maintenance  

New Level Spirit & Fuel Fitness Equipment    Shetland Recreational Trust    Welsh Water    bhpbilliton    Shell

We were chosen by TechniQuest to work with them on a specialist project to develop a treadmill based interactive moving floor for their educational exhibits at Techniquest Cardiff and many other businesses outside the field of Gym Engineering also regularly request our fitness equipment services and expertise especially for manufacture of low volume fitness equipment spare parts

Britannia Hotel Group    Ministry of Defence    TechniQuest    Christ College    Swansea University

Our online Gym Parts store has enabled us to reach out to New Customers Worldwide who would normally have experienced difficulty in obtaining Quality Spare Gym Parts and Technical Fitness Equipment Gym Support such as ours. Customers as far as Australia, Nigeria, United Arab Emirates, Canada, USA and Japan are now regular visitors

Halo Leisure    Oxford Fire & Rescue    Barcelo Hotels and Resorts    Marriott Hotels    South Wales Fire & Rescue

We eat and sleep Gym Equipment and Engineering and are passionate about what we do, thats why we invest heavily in machinery such as Lathes, Milling Machines and Welding equipment, 25ton Presses, Cold Saws and Cutting Jigs. This enables us to be fully Self Sufficient when implementing Gym Repair Solutions or when refurbishing pre-owned Gym Equipment such as our Certified Powerjog Treadmill range

Oxford Brookes University    Technogym    Land Registry Swansea    South Wales Police    National Policing Improvement Agency

There are some companies within the industry that employ what we label as "Part Changers". These are individuals who simply fit new spare parts (at the expense of the Customer) until they rectify the fault! At Expert our workshop is fully equipped with Oscilloscopes, Bench Meters, Software Programming tools and treadmill Test Rigs which enables us to electronic Repair to component level. Additionally, we supply and manufacture Gym Cable Wire Rope for the fitness industry, have our own brand Treadmill Belt and Decks and provide Gym Vinyl Re-upholstery as well as offering manufacture of "one-off" hard to get or discontinued parts making us proud to brand Expert Fitness UK' as a Real One Stop Shop!

HM Revenue and Customs Ty Glas Cardiff

Hello and thank you to everyone at ExpertFitnessUK

I would like to thank you for not only the great Posters but also your Fantastic Service! Our fitness equipment is all running great and members have commented on the difference since you took over the gym maintenance. Not only is your Workmanship Top Quality but your Customer Service is too, I cannot rate you highly enough! Here's wishing you all the best for the future. You really are all a great bunch of people.

All the Best, Steve (Ty Glass Fitness Centre) HM Revenue and Customs Cardiff


Last 50 Customer Reviews

Make A Custom Gym Cable
Reviewer: Margaret Webber from Gloucester
Hi Sarah 
I’ve just had a message from my Nephew. He’s thrilled with his new cables. You’ve made someone very happy. Many thanks for your help and understanding it’s been a pleasure dealing with such an amazing company.
Keep safe.
Kind regards 
Margaret Webber

Custom Made Exercise Bike Adjuster Handle
Reviewer: David Higginson from Scunthorpe
Please use my comments where ever.
I cannot praise this company high enough for fast helpful prompt service.
In my case making me what would have been an obsolete part.
Technical and reception are first class.
Very big thank you.  David R Higginson;

Trimline T315 Performance Treadmill Deck
Reviewer: Darran Duglan from Hertfordshire
Hello Expert Fitness, just a quick thank you for your product and delivery time.....Are you guys showing off or are all your orders as efficient as this??? ;)
Ordered Sunday eve and received midday today, exactly the right size and well packed....
Hats off to you for such an efficient and easy order,you deserve every success with that kind of service...
Looking forward to dealing with you again,will spread the word...
Credit where it's due.
Kindest Regards,Darran Duglan;

Life Fitness 95ti Treadmill Belt and Lube
Reviewer: Marc from Norwich 
I ordered two of these belts for my 95ti treadmills a few years ago and although very skeptical as I have always used original life belts, after talking to a guy in experts technical department (sorry can't remember his name) he re-assured me that once i changed to these belts and applied the gel i wouldn't buy any others. Well they have been on now for 35 months and still look like new which is testament enough for me so i am back to replace the ones on rest of my 95's :-) thanks for the latest batch I have told loads of my mates who also run gyms. Congratulations on producing such a winning combination. Excellent service once again:-):-);-)Marc

Weider X2 Gym Cable Wire Rope High Lat Cable
Reviewer: Keith O'Neill from Leyland 
Hi Expertfitness Team, Many thanks for supplying Lat Cable ( order no. 40517/301017/1 ) . A big thanks for the excellent customer service provided...its one thing that lets a lot of Company's down but certainly not yours. Cheers Keith.

Kettler Ergometer CTR1 (Elliptical) Poly V Drive Belt (Meets Original Spec)
Reviewer: Michael Mohan from Chippenham 
Hello, I Just wanted to say thanks, My Kettler Ergometer CTR1 Drive Belt arrived today and we are back up and running. Thanks for a great service and top class communication all the way. Michael
Confidence USA Crosstrainer Friction Brake Strap
Reviewer: Wayne Darlington from Leicestershire 
Hi Lyndsey, I would just like to say a big Thank You for your recent service. I have been searching for new gym parts for my confidence USA cross trainer for a while with no luck. I don't know why it took me so long to find your site but i am glad i did. Not only did you have the part i required which no one else on the planet seems to have but your speed of delivery and communications was excellent and it was a pleasure to do business with you. I will certainly be reccomending you to others. Thank You once again. Kind Regards Wayne Darlington.  
Exercise Bike Pedal Straps (Ratchet Type)
Reviewer: Simon Hearn from Lincolnshire 
Hi Exercise Bike Pedal Straps arrived today, thanks for your superior service. From start to finish, getting a courier to leave stuff is always a nightmare but the company you use are first class. Happy New Year Simon  
Monarch 668 Exercise Bike Friction Brake Strap
Reviewer: Curtis Muir from Edinburgh 
Great Sarah...fantastic service for my fitness equipment spare parts Kind regards and have a good weekend too. Curtis Muir 
Treadmill Oil Gym Grade Lubrication (Commercial Silicone)
Reviewer: Jim Barnes from Cheshire 
I run a gym and bought this expert fitness treadmill commercial lube instead of my usual lube used by my gym service company. It is a huge difference in performance of the treadmills. When they are all running flat out in the evenings the treadmill motors are definately quieter and i no longer have the occasional tripping out the guy in the office told me that the belts and motors will run cooler he is spot on. Big thumbs up from me 
Snap fit Mains Power Inlet Socket for C13 Type Leads
Reviewer: Barbara Britain from North Yourkshire 
Thank you for your quick service.In fact extremely fast. The replacement gym part was perfect. I am now up and running again. Yours Barbara 
Exercise Bike Pedals Home Use (includes straps)
Reviewer: Emma Roberts from Selby North Yorkshire
Hi Lyndsey I have revived the exercise bike pedals and they fit perfectly. Thank you very much for all your help. You have been great. I will definitely recommend expert fitness! Thanks again Kind regards Emma  
Make Your Own Gym Wire Cable
Reviewer: Warren Yebuah from Ghana 
Sarah, I’m touched beyond words....I’m humbled and grateful.”You are the best.thanks so much for address details i will soon mail my damaged gym cable wire through DHL to you then you can take measurements of gym cable ....thanks for everything.....Stay Blessed. 
Trimline Treadmill DC Motor Brushes
Reviewer: David Sillence from East Lothian 
Dear Lindsey, Just a short note to say that I received my parts order today at 5pm as indicated on the courier email, this was so much better than other companies who do not let you know when you are likely to receive your order or give an 'am' or 'pm' slot, and most times it arrives when no one is at home or a half day is wasted . Giving your customers an hours slot for their arrival is fantastic. I have fitted the treadmill parts and my treadmill is now up and running again, so I have no more excuses for sitting about Thank you so much for supplying the treadmill motor brushes parts and for their timely arrival they are very much appreciated. Kind regards, David 
Sole F63 Folding Treadmill New 2015 Model
Reviewer: Julian Smith from Bridgend 
Your a star, thank you for your spare parts excellent service !! 
Pure Silicone Oil Treadmill Lubricant 150ML Lubrication Kit for Home Treadmills
Reviewer: Pete Carr from Slough England 
First class customer service and an excellent treadmill silicone oil lubricant product! 
Reebok 5 Series Crosstrainer Poly V Ribbed Drive Belt (Meets Original Spec)
Reviewer: Pete Farmer from London
Thank you for your responsiveness and great customer service Sarah. I will now place the order for my drive belt Pete  
LA Sports Exercise Bike Friction Brake Strap
Reviewer: Anne Poole from Basingstoke 
Hi Lyndsey, Just a quick note to say how very impressed and grateful I am for the excellent service received by your company. Having ordered my exercise bike brake strap late on Tuesday evening, I received it midday Thursday - brilliant! Your update e-mails and especially your text messages informing me of the item's progress were superb. The spare part arrived by courier exactly within the timeframe you gave me - impressive. I shall certainly use your company again and will willingly recommend you to my friends and family. Kind regards, Anne Anne Poole 
Pure Silicone Oil Treadmill Lubricant 150ML Lubrication Kit for Home Treadmills
Reviewer: Kelvin Turbitt from Solihull, West Midlands 
Hi to Expert Fitness Very impressed with your process for my Treadmill Silicone Oil Lubricant. It came 24 hours after placement and the courier arrived right in the middle of the hour window provided. Before retirement I was a John Lewis Partner and expect good service, but rarely find it! It is refreshing to have dealings with another company providing good, old fashioned , no nonsense ability to serve. Thank you Kelvin Turbitt 
Pro Fitness Foldable Exercise Bike Poly V Ribbed Drive Belt (Meets Original Spec)
Reviewer: Nigel Burfoot from Herts 
Dear Lyndsey Just a quick note to thank you very much for the excellent service on my spare exercise bike part, it is very much appreciated. I wish more firms were like yours Happy Easter Nigel  
Make Your Own Gym Wire Cable
Reviewer: Phillip Higgins from East Ayrshire 
Thanks. Received new gym cable wire today. Absolutely delighted with it. Sent from my iPhone 
Life Fitness Treadmill Refill Wax Bag Next Gen 9100/9500/9700/91,93,95, 97 etc (Expert Brand)
Reviewer: Phil Yates from UK 
Level of Service. It's not often that service of this nature is so good. I have been able to watch the progress of my life fitness wax refill bag order right from start to finish. The information on timings you gave were accurate and true and I would have no problem in referring your information to others who may need it. A truly excellent service!!! 
Powerjog JX100 Expert Certified (CPO) Latest Version
Reviewer: Beryl Sampson from UK 
Thank you for your quick reply to my inquiry in both sending me the Powerjog J Series Service Manual and also providing advice on the Treadmill Lube and my Treadmill Belt issue! Thanks also to Lyndon who spent a good 10 minutes on the phone sorting out my Treadmill Belt. The Powerjog Console I brought down for you to refurbish repair for me is also now working perfectly again so thanks also for that. Beryl 

Powerjog JX100 Expert Certified (CPO) Latest Version
Reviewer: Neil Pinelines from Hampshire 
Hello Sarah, Thank you so much for your speedy reply to my query and Powerjog Treadmill Owners Manual. The World needs more people like you to make it go around quicker. Keep up the good work. 

Sole E35 Elliptical Crosstrainer
Reviewer: R Springford from West Wales 
Hello, I thought it appropriate to drop you a line to say Thank You for the recent warranty repair support given when my cross trainer developed a small fault. The service I received was second to none and very refreshing in this day and age. The support staff from Bridgend were excellent! Once again many thanks. Regards, Richard Springfield (West Wales) 
Sole F85 Folding Treadmill
Reviewer: Gwyn and Angie Jones from Carmarthen 
Hi, had our Fuel F85 Treadmill delivered and installed by Jonathan Gould from expert fitness uk and his work partner (sorry can't remember his name), just felt we had to tell you what a great job they did. They were smartly turned out and very professional in their dealings with us, completed the work efficiently, took the time to make sure we understood the layout and functions of the treadmill as well as informing us of other products and services available from yourselves. These two lads are obviously an asset to your company, demonstrating such excellent customer care. Many Thanks, Gwyn and Angie Jones 
Pure Silicone Oil Treadmill Lubricant 150ML Lubrication Kit for Home Treadmills
Reviewer: Paul Fenton from Boston Lincolnshire 
I would just like to thank Sam for helping me find the correct treadmill silicone oil lubricant for My Wifes treadmill this morning .... I phoned around 12pm & by 12.30pm Sam had found & posted the part to me ...... Thankyou !!  
Roger Black AG12212 Crosstrainer (Elliptical) Poly V Ribbed Drive Belt - (Meets Original Spec)
Reviewer: Richard Cook from South Gloucestershire 
Hi, just a quick thank you for the brilliant service you gave my crosstrainer drive belt. My parcel came bang on the day and time. Once again thank you.  
127mm Wire Rope Nylon Pulley
Reviewer: Stewart Dennerley from Essex 
Thanks Lyndsey and although we don’t deal with your company much I have to say it is a pleasure to do business with someone who is efficient and does what they say they are going to do which is our company motto! All the best for now, Stewart Dennerley SJD Sports International MD 
Pure Silicone Oil Treadmill Lubricant 150ML Lubrication Kit for Home Treadmills
Reviewer: J Mccoy from Leeds
Time 9:50 am, the treadmill silicone oil ordered yesterday has arrived safely. Thank you for the very best service I have ever had from an on line supplier. Mr. J. McCoy 
Make Your Own Gym Wire Cable
Reviewer: Chris Scott from West Yorkshire  
Lyndsey Great service thank you, I have received my replacement gym cable wire and fitted it to it to the rowing machine. Not bad considering I only ordered it yesterday! Many thanks. Regards, Chris Scott Head of Desktop Resource Deployment Fujitsu Aspire (HMRC) Fujitsu 
Pure Silicone Oil Treadmill Lubricant 150ML Lubrication Kit for Home Treadmills
Reviewer: John Powell from Bristol 
Bought this treadmill silicone oil lubricant for my tunturi treadmill and has worked a treat! Customer service and delivery was next day so can't fault your service. Highly Recommended 
Lemond Revmaster Classic Indoor Bike Leather Brake Pad
Reviewer: David Topping from London 
Received my indoor bike brake pads spare parts Superb service. Thank you 
Powerjog J100 Expert Certified (CPO) Latest Version
Reviewer: Dave Grant from Bucks 
Dear Expert Fitness, Thank you so much for my Powerjog Treadmill it really looks the part in my new home. Please thank the team involved for making it happen as well as the finish to match my retro room decor. Your Customer Service has been Exceptional! 
Design your own Treadmill Deck Board
Reviewer: Andy James from Oxford 
Hi Sarah, I just wanted to let you know what excellent service I received from you. After ordering, the treadmill deck arrived the very next day and was spot on. It's now installed the deck and the treadmill is working perfectly. Can I thank you and everyone else who was involved for a job well done. With best wishes for Christmas and the new year, Andy James 
Make Your Own Gym Wire Cable
Reviewer: Sean from Chippenham 
Lyndsey, Hi just to say thanks once again, the gym cablewire like the gym pulley wheels you made were spot on and fits perfectly. your professional help in this matter is on point, from start to finish, postal tracking, web page / information all a credit to the company, very impressed. Kind Regards Sean 
Powerjog Treadmill Rear Slave Roller Adjuster Bolts
Reviewer: Geoff Walmsley from East Yorkshire 
Hi, just like to say the gym engineer you passed me on the phone to was very good and explained about the powerjog treadmill bolts being Correct, just a change in design, very good service, many thanks,will use you again. Geoff 
Make Your Own Gym Wire Cable
Reviewer: Aaron Simmons from North Somerset 
Lyndsey Wow that was fast, thank you very much for my gym cable wire spare part. It's nice to see a company with such fantastic customer service. Kind regards Aaron 
Make Your Own Gym Wire Cable
Reviewer: Ron Etherington from Huddersfield 
Hi Lyndon Thanks for taking the trouble to follow up. The gym cable wire arrived quickly, I have followed your advice to thread it into the machine and at this stage it is looking good. My thanks to yourself, Sarah and your company, I am mightily impressed with the response I have received from expert fitness uk and additionally your carrier has the best real time tracking I have experienced. If I had a recurrent need for the services etc that you offer I would definitely position you at the top of the list. Regards Ron 
Reebok Treadmill TR2 Poly V Motor Drive Belt (Meets Original Spec) Version 1
Reviewer: Margaret Wilson from Perth 
HI Sarah, I would like to thank you and Lyndon for all your help today regarding my treadmill drive belt. You were also very quick in sending me out the drive belt for my treadmill. You will certainly be the first company I would get in touch with if I need anything. thanks again.  
Horizon Omega 2 (II) Treadmill Belt
Reviewer: Robert Leighton from Kent 
Dear Lyndsey, Thanks for taking the trouble to phone this morning and for chasing up the horizon treadmill belt and lube for me. Just a quick email to let you know that the horizon treadmill belt was delivered today. Great service from you and the company. Best wishes, Rob 
Pure Silicone Oil Treadmill Lubricant 150ML Lubrication Kit for Home Treadmills
Reviewer: Adrian Eyres from Staffordshire 
Dear Lyndsey Thank you for the excellent service. The treadmill silicone oil arrived this morning. Regards Adrian Eyres 
Exercise Bike Pedals Heavy Duty Gym Use (includes straps)
Reviewer: Matt from Goode 
This is the second time I have used your company and on both occasions your service has been faultless, the 9/16 exercice bike pedals are higher quality than the original thank you very much 
Treadmill Oil Gym Grade Lubrication (Commercial Silicone)
Reviewer: Jason Tucker from Reading 
Just wanted to say thanks for the great service and excellent priced treadmill silicone oil received it today (next day) and advice on the phone its a nice change to speak with people who really do know their stuff 
Make Your Own Gym Wire Cable
Reviewer: S. Lewis & Son from Reading 
Thanks for a Great Service on my gym cable wire
York Pacer 3100 Treadmill Belt
Reviewer: Glyn Lloyd from Norfolk 
Hi again Lyndsey New treadmill belt arrived at midday and fitted to treadmill in about an hour after following your engineers simple instructions. The treadmill now feels like new with the last treadmill having done 14 years and well past its best. New treadmill belt worth every penny, thank you. Regards Glyn PS I just think brilliant service should be recognised hence the mail. Very impressed and will spread the word
Pro Fitness Exercise Bike Friction Brake Strap
Reviewer: Colum Curry from Co Tyrone Belfast 
Lyndsey, I received the friction brake strap today and it is perfect! Once again, I want to thank you for your co-operation, courtesy and kindness. With best regards and good wishes, Colum 
Make Your Own Gym Cord Rope
Reviewer: Jon Richards from Bath 
I have to say excellent advice form Lyndon in your office. I was replacing my Lifefitness Gym Cables on my Dual Adjustable Pulley like crazy at least every couple of months, I have left it till now to do a review as the replacement modified rope has been on now for coming up to a year and there is no sign yet like it looks to break. 1st class advice and i have saved pounds. Really pleased 
Make Your Own Gym Wire Cable
Reviewer: Robert Sutcliffe from Worcecster 
Sarah Just wanted to say thank you for sending through the new gym cable and gym attachments we are back up and running and it fitted fine. The service you have provided is excellent as was the support and the timing in turning this around. Once again thanks for all your help. Regards Robert 
Horizon T931 Treadmill DC Motor Brushes
Reviewer: Fredrik from Örebro, Sweden
These treadmill motor brushes worked just fine! Just took out the old motor brushes out and inserted these and started it up again. No problems at all. This treadmill is also known as Tempo Fitness T931. 
Pure Silicone Oil Treadmill Lubricant 150ML Lubrication Kit for Home Treadmills
Reviewer: Margaret Marr from The Wirral 
Hi Lyndsey Excellent service, top marks for this treadmill lubricant. Delivery arrived within the time frame text to me. Really pleased, will recommend you to friends and I will certainly order from your in the future. Kind Regards Margaret 
Tunturi T85F Treadmill Poly V Drive Belt (Meets Original Spec)
Reviewer: Ron from Edinburgh 
My first buy from Expert Fitness UK but won't be my last. The right spare part at a good price. Received pro-active communication from Lyndsey regarding the status of my treadmill drive order and texts from the delivery company on when the treadmill belt would arrive. Great customer service from beginning to end. Thoroughly recommended. Thank you ExpertFitnessUK! :-)